link alternatifTerms of Use

When you open an account on link alternatif, you agree to our terms of use. These terms set out how we operate, what we expect from account holders, and how disputes are resolved. We've written them in plain language so the conditions are clear before you deposit or play.

Our link alternatif service is available only where local law permits. Users are responsible for verifying that access from their location complies with the rules that apply to them. We do not operate in jurisdictions where online gaming is prohibited.

This page covers account opening, deposits and withdrawals, bonus terms, game rules, and dispute resolution. If you have questions about any term, our support team is available through in-app chat, email, or phone in English and Indonesian.

Account opening and eligibility on link alternatif

To open an account on link alternatif, you must be at least 18 years old and a resident of a jurisdiction where our service is available. You provide an email address, create a password, and complete our KYC verification process before you can withdraw funds. KYC requires a government-issued photo ID and a proof of address dated within the last three months.

Your account is personal and non-transferable. You are responsible for keeping your password secure and for all activity that occurs under your account. If you suspect unauthorized access, contact our support team immediately through in-app chat. We will review the activity and take appropriate action.

We reserve the right to suspend or close an account if we detect fraud, money laundering, or violation of these terms. If we close your account, we will return any remaining balance to your registered payment method after a compliance review, which typically takes 5–10 business days.

Deposits and withdrawals on link alternatif

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer to mobile banking, local payment, online payment, or e-wallet. Each deposit method generates a unique reference number or virtual account tied to your profile. Funds are credited automatically once we receive confirmation from the payment provider.

mobile banking deposits confirm within seconds. Bank transfers and e-wallet transfers typically confirm within a few minutes. Your balance is immediately available for play once the deposit is credited. We do not charge deposit fees.

Withdrawals route back to the same payment method you used for deposit. To withdraw, you must have completed KYC verification. Withdrawal requests are reviewed for compliance before processing, which typically takes 1–3 business days depending on the payment method. During Idul Fitri, Idul Adha, or Imlek periods, bank holiday schedules may extend review windows, and we post these schedules in advance on the deposit screen.

Bonus terms and conditions

We may offer promotional bonuses to new or existing account holders. Any bonus offer comes with specific terms — playthrough requirements, game restrictions, expiration dates, and maximum withdrawal limits. These terms are displayed clearly when you claim a bonus, and you must accept them before the bonus is credited.

Bonuses are not withdrawable as cash. They can only be used to place bets. Once you meet the playthrough requirement, any remaining bonus balance is forfeited. If you close your account before meeting the playthrough requirement, any unclaimed bonus is cancelled.

We reserve the right to modify or cancel bonus offers at any time. If you have an active bonus when we make changes, the new terms apply to future bonuses only — your current bonus terms remain unchanged.

1. Claim bonus

   Accept the bonus terms and the bonus is credited to your account.

2. Meet playthrough

   Place bets equal to the playthrough requirement. Only qualifying games count toward the requirement.

3. Withdraw winnings

   Once playthrough is met, any winnings from the bonus are available for withdrawal.

Game rules and fair play on link alternatif

All games on link alternatif operate under published rules. Slot games use a certified random number generator (RNG) tested by independent labs. Live-dealer games are streamed from real studios with real dealers. Sportsbook markets reflect game information from our data providers.

We do not manipulate game outcomes. Each spin, hand, or match result is determined by the game's mechanics — RNG for slots, physical events for live-dealer, real match outcomes for sportsbook. We publish the RTP (Return to Player) for each game so you understand the long-term odds.

If you believe a game result is incorrect or unfair, contact our support team immediately. We will review the session logs and the game provider's records. If we find an error, we will correct your account balance. If we find no error, we will explain the result in detail.

RNG

Random Number Generator. Certified by independent labs to ensure each spin outcome is random and independent.

RTP

Return to Player percentage. The long-run share of wagers returned to players. Published for each game.

Playthrough

The total amount you must bet to clear a bonus. Calculated as a multiple of the bonus amount.

Account security and data protection

We protect your account through SSL encryption, password hashing, and tokenized payment storage. Every login, deposit, and withdrawal is encrypted end-to-end. Passwords are hashed using a salted algorithm — we never store them in plain text. Payment identifiers are tokenized, so we keep a reference that payment providers recognize, not your actual card or wallet credential.

Your KYC documents sit in a restricted storage zone with access limited to our verification staff. We do not share your personal information with third parties except where required by law. You can request a data export or account deletion through our support team.

If you lose access to your account, our password reset flow routes through your registered email. If you suspect unauthorized access, contact our support team immediately. We will review the activity and take appropriate action to secure your account.

Dispute resolution and complaints

If you have a complaint about your account, a game result, a payment, or any other aspect of link alternatif, contact our support team through in-app chat, email, or phone. We will investigate your complaint and respond within 5 business days. If we cannot resolve the issue, we will explain the reason in writing.

If you are not satisfied with our response, you may escalate your complaint to our management team. Provide a detailed description of the issue, the date it occurred, and any supporting evidence. We will conduct a full review and provide a final response within 10 business days.

If you remain unsatisfied after our final response, you may pursue legal remedies available in your jurisdiction. Our link alternatif service is available only where local law permits, and disputes are governed by the laws of the jurisdiction where you are located.

Jurisdiction and service availability

Our link alternatif service is available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access from their location complies with the rules that apply to them.

If you access link alternatif from a jurisdiction where our service is not available, we reserve the right to suspend or close your account. Any remaining balance will be returned to your registered payment method after a compliance review.

Players from Jakarta, Surabaya, Bandung, and Medan can access link alternatif through our mobile app or browser. We support all major Indonesian payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer. Our support team is available in English and Indonesian through in-app chat, email, and phone.

Changes to these terms

We may update these terms at any time. If we make material changes, we will notify you through your registered email and display a notice on the platform. Your continued use of link alternatif after the notice period constitutes acceptance of the new terms.

If you do not accept the new terms, you may close your account and request a withdrawal of your remaining balance. We will process your withdrawal according to our standard withdrawal procedures.

Summary

When you use link alternatif, you agree to these terms of use. We operate a secure platform with transparent game rules, local payment methods, and responsive customer support. Your account is protected through encryption and KYC verification. Deposits and withdrawals are processed through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer.

We handle disputes fairly and transparently. If you have a complaint, contact our support team through in-app chat, email, or phone. We will investigate and respond within 5 business days. Our service is available only where local law permits — users are responsible for verifying compliance with their jurisdiction's regulations.

For questions about these terms or any aspect of link alternatif, visit our FAQ page or contact our support team. We're here to help.